Role: Multimedia Production Officer  
Contract Type: Permanent

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary
As our Multimedia Production Officer, you will create high-quality graphic designs, videos, and other multimedia content that bring St John Ambulance’s impact to life and reflect our organisational goals. Combining creativity with technical expertise, you will work closely with colleagues and stakeholders to deliver engaging and consistent content. 

You will support the Content Manager in maintaining and updating content tools, ensuring brand templates, graphics, videos, and other assets are accessible and effectively used by staff and volunteers. You will also handle new content requests, contribute to delivering the annual content plan, and help embed our brand guidelines across the organisation. 

About You

You should have proven experience as a multimedia designer, with confidence using both phone and professional camera equipment. Strong skills in editing across Adobe Creative Suite, Final Cut Pro, or similar tools are essential, alongside experience in creating, developing, and editing impactful content such as stories, graphics, and videos. You will have a track record of leading content briefs, coordinating their development, and working effectively with external agencies and freelancers to deliver high-quality outputs on time and within budget.

The role also requires experience in producing, delivering, and managing multimedia content designed to educate, inspire, and engage key audiences, supporting both fundraising and charitable objectives. The successful candidate will be passionate about content creation, fundraising, and charitable impact, with the ability to write compelling copy, briefs, proofs, and guidelines. Excellent proofreading skills, attention to detail, and the ability to translate complex information into plain English while adhering to a style guide are essential. 
 

About the Role

• Graphic design: produce inspiring posters, banners, brochures, as well as graphics for website, newsletters, CRM, campaigns and social media that showcase St John’s impact.
• Video and photo production: plan, shoot and edit video and photo content that showcases real-life stories, celebrity and influencer supporters, our volunteers in action, first aid training, our impact on young people and teaching communities first aid for free.
• Illustrations: mock up and create new illustrations that showcase first aid guidance and impact infographics that can be used on CRM, our website and social media.
• Content collaboration: work closely with other teams, including fundraising, volunteering, enterprise, and youth, as well as external agencies and freelancers, to ensure the brand content plan supports teams’ objectives.
• Brand conistency: ensure all multimedia content communicates our brand purpose and key messages. Assist in rolling out our new brand refresh, visual guidelines, TOV and house style.
• Creative input: contribute to brainstorming sessions for campaigns and provide creative solutions to reach new audiences and enhance our impact.
• Insight and impact: showcase how the content plan and multimedia are improving brand awareness, understanding about our charity, volunteer sign-ups, fundraising and the number of people we teach first aid for free.
• Digital Asset management: organise and co-ordinate a library of multimedia assets, ensuring proven consent. Work with staff and volunteers to enable easy access.
• Staying updated: keep up to date with the latest trends in multimedia design and video editing to continuously improve our processes and content.  

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.   

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.