Homeless Service Volunteer
The Homeless Services regularly recruit nurse, podiatrist and
All volunteers receive training on homelessness issues before
providing a service. We look for commitment and a non-judgmental
approach towards homelessness and related issues.
What does volunteering for the service involve?
All volunteers undertake an initial training programme
- • first aid skills
- • homelessness awareness (which looks at the causes of
homelessness and effects on physical and mental health)
- • communication skills
- • infection control
- • professional boundaries
- • dealing with aggression
- • safeguarding
- • consent and mental capacity act.
All team members receive annual updates in first aid,
safeguarding, infection control and moving and handling.
As well as monthly training sessions on a range of issues,
volunteers are offered many other external training opportunities,
- • drugs and alcohol
- • domestic violence
- • self-harm awareness.
Support volunteers (non-nurses) bring a wealth of experience and
life skills to the team. They contribute to the service provision,
through advocacy, signposting and health promotion. Most
importantly they are able to offer time to listen, to give holistic
and empathic support, promoting clients' dignity, self-worth and
St John Ambulance Homeless Service staff aim to give all
volunteers adequate support with regular newsletters, training,
supervision and other contact as needed. Every session ends with a
de-brief to ensure that team members do not leave emotionally
over-burdened after what can be a demanding session.
The minimum commitment per month is:
- • two 2-3-hour shifts (daytime or evening) and
- • one 2-hour training session (evening).
Many volunteers find that committing to more frequent shifts
makes it easier for them to build rapport with the clients and to
gain a better knowledge of the service.
To volunteer with us please get in touch by emailing:
Brighton Homeless Service – firstname.lastname@example.org
Hastings Homeless Service – email@example.com