Social Media Manager

'Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first Aiders'

St John Ambulance is the nation’s leading first aid charity.

Every year, 400,000 people learn how to save a life through our training programmes, including hundreds of thousands of young people.

Our volunteers provide first aid in their communities, keeping people safe at events, and working alongside the NHS in response to 999 calls.

The Role

St John Ambulance is significantly increasing its digital and social capabilities. We’re re-platforming our corporate site and online shop, and following significant investment in infrastructure and tools within the organisation, we’re rolling out a Digital Hub to support a digital step change.

Our social activity, and how we engage with all users – supporters, customers, and employees and volunteers – is changing.

As our new Social Media Manager you will lead social activity across the organisation, supporting a change in use and management of social platforms, empower others to create and manage content, and bring data to life.

We’re not looking for advice on how to tweet – we have the numbers to say we do it quite well at the moment. But… we can definitely do it more effectively.

This role is responsible for helping the organisation achieve its strategic goals through developing the strategy and working collaboratively across the organisation.

Our ideal candidate will be a great influencer, and ideally will have exposure to social customer service, and is adept at using social as a key commercial driver.

In return, you’ll join an organisation – and team – that is aiming to create real change in how we do things.

Working at St John Ambulance - More than one way to save a life

We are a constantly evolving team of over 2,500 employees and 15,000 volunteers, together we’re united by our goal of saving lives through essential first aid services, first aid training and campaigning, to ensure that no one suffers from the lack of first aiders.

We believe that every team member is key to our success whether they work in Ambulance Operations, Marketing, Training or HR and our values of Humanity, Excellence, Accountability, Responsiveness and Team Work are embedded in everything we do.

We believe in setting our people up for success in a collaborative and positive environment where we are constantly open to change and new ideas.

Closing Date: 03 September 2017.

Applications are screened against the job description, and your supporting statement is key. Successful applicants will be invited to attend an interview W/C 11 September in London.

If you are a current St John Ambulance employee, please apply here: Current Employee

For all other candidates, or SJA volunteers wishing to apply, please click here:

We look forward to receiving your application!

This vacancy is currently not open to agencies - please do not contact us about this role.

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Job Information

Job Role
Brand, Comms, Marketing & Fundraising


Salary Description
£35,300 - £39,556

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