Internal Communications Officer (Intranet)

'Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.'

About Us

St John Ambulance is the nation’s leading first aid charity. Every year, 400,000 people learn how to save a life through our training programmes, including hundreds of thousands of young people. First aid is such a simple skill, but it has an incredible impact. We want everyone to learn it, so that they can be the difference between a life lost and a life saved.

To achieve this, we provide a wide range of products and services to the community such as our workplace and community training, first aid support at events and our vital work with the emergency services with our ambulance operations. We generate around £100m per annum which we reinvest in delivering and campaigning for better access to first aid for everyone. By doing this, we can give people access to important skills that they wouldn’t otherwise get the chance to learn.

We are also passionate about campaigning to raise awareness of first aid so that everyone has access to life saving knowledge through our award-winning ad campaigns such as "The Chokeables" which is credited with saving at least 54 babies lives and recently won the Charity Film of the Year Award 2017.

About the Role

St John Ambulance are currently looking for a Internal Communications Officer to join the Internal Communications team at our National Headquarters in London on Fixed Term contract which will end on 31 December 2018. 

Working in a professional internal communications team, in an organisation that has over 2,000 employees and 40,000 volunteers across England, this will be a busy and rewarding role, you will help implement the tactics of our internal communications strategy. You will be required to provide advice and support to departments and project teams, helping to ensure good communications across the organisation, using a variety of channels, and contribute towards gathering feedback and reviewing data to improve communication channels, messaging and tools.

About You

We're looking for someone with at least 2 years’ experience in an internal communications role. You need to be confident in providing advice and support to a range of key stakeholders and developing and implementing internal communications plans, as well as demonstrable experience in writing compelling news stories and editing complex material into an engaging and on-brand style.

Working at St John Ambulance - More than one way to save a life

We are a constantly evolving team of over 2,500 employees and 15,000 volunteers, together we’re united by our goal of saving lives through essential first aid services, first aid training and campaigning, to ensure that no one suffers from the lack of first aiders.

We believe that every team member is key to our success whether they work in Ambulance Operations, Marketing, Training or HR and our values of Humanity, Excellence, Accountability, Responsiveness and Team Work are embedded in everything we do.

We believe in setting our people up for success in a collaborative and positive environment

Note: If your application is successful then we will invite you to attend an interview, which will consist of competency based interview questions. it is really important that you review the job description and tell us in the supporting statement of the application form why you meet the requirements of the role.

At this current time, we are not looking to recruit this position through agencies, so we are not open to any unsolicited agency enquiries.

Closing Date: 03 November 2017

Interviews: w/c 13 November 2017 

For all other candidates, or SJA volunteers wishing to apply, please click here:

For external candidates and SJA volunteers please click the below link to apply

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Brand, Communications, Marketing & Fundraising


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