Contact us

If you have a question or general enquiry please complete the enquiry form below.

To provide feedback on the quality or delivery of one of our services, please see the section below this form, Help us to get the important things right.

**We have had reports of an unknown party sending fraudulent emails that look as though they are coming from St John Ambulance. If you have received an email asking for payment from a St John Ambulance email you don’t recognise, please get in touch with your usual St John Ambulance contact to check. We only send emails from addresses ending in**

Email contact form

* These fields must be completed

Please note:

  • For many enquiries it is helpful/necessary for you to provide your address and telephone number.
  • Do NOT use this form to send unsolicited commercial email to St John Ambulance. Doing so may result in you being blocked from sending email to any St John Ambulance account.
  • You must enter a valid email address. Failure to do so will probably cause your email to fail to be delivered.

Help us to get the important things right.

We value your feedback, by learning from your experiences and working to resolve any challenges, we can continue to make positive improvements to the quality of our services.

To ensure that we manage your feedback appropriately, please tell us if you are a:

• Patient or their representative
Customer or member of the public
• Fundraiser or supporter

For more information please see our National feedback policy.

Phone numbers

General enquiries

08700 104950
(Mon-Fri: 9am - 5pm)
Calls cost 2p per minute plus your phone company’s access charge.

Training course enquiries

0844 770 4800
(Mon-Fri: 8.30am - 5.30pm)
Calls cost 7p per minute plus your phone company's access charge.


For any fundraising related queries, call:
020 7324 4156.
(Mon-Fri: 9am - 5pm)


Reception:                     0207 324 4000
(Mon-Fri: 9am - 5pm)

Fax number:                    0207 324 4001

See also:

Feedback policy

FAQs for patients

Patients and their representatives

Customers and members of the public

Patient experience survey


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