Account management

National accounts meeting

Your dedicated account coordinator will take care of all your nationwide bookings from enquiry and administration, through to invoicing, including after booking support and review meetings, ensuring that the customer service you receive is of the highest standard and all making your life easier.

What we offer

  • Regular customer service management review meetings
  • Monthly management information detailing number of courses taken, names of attendees, all locations covered, all prices and total outstanding invoice figure
  • Automatic reminder letters for requalification prior to the due date and time
  • Continuity of staff from dedicated account coordinator
  • Account coordinators fully trained in product knowledge
  • People available whenever you need them. 

The service provided by my account coordinator is excellent.

Thomas Marshall
People Development, Scottish & Southern Energy

To open a National Training Account call 0844 770 4800* (option 2) and one of our national accounts sales executives will be able to discuss your requirements in more detail.

*Calls cost 7p per minute plus your phone company's access charge.

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