Account management
Your dedicated account coordinator will
take care of all your nationwide bookings from enquiry and
administration, through to invoicing, including after booking
support and review meetings, ensuring that the customer
service you receive is of the highest standard and all making
your life easier.
What we offer
- Regular customer service management review
meetings
- Monthly management information detailing number
of courses taken, names of attendees, all locations covered, all
prices and total outstanding invoice figure
- Automatic reminder letters for requalification
prior to the due date and time
- Continuity of staff from dedicated account
coordinator
- Account coordinators fully trained in product
knowledge
- People available whenever you need
them
The service provided by my account coordinator is excellent.
Thomas Marshall
People Development, Scottish & Southern Energy
To open a National Training Account call 020 7239
8180 or fill out our enquiry
form and one of our national accounts sales executives will
contact you to discuss your requirements in more detail.