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Support roles

Fatima St John Ambulance safeguarding volunteerOur first aid volunteers are a familiar sight at local and major events, but we also have hundreds of volunteers making things happen behind the scenes.

Every volunteer on the front line, every youth leader, and every first aid trainer is supported by a team of people who helped get them there.

These support roles cover everything from HR to health and safety.

Whatever you enjoy doing, and however much time you can commit, there’s a support volunteer role for you.

‘My role in safeguarding means that if there are any issues, adult volunteers and young people can speak to me about them. It’s fantastic to be able to help people who come to me, and to feel that level of trust. I’m studying to be a mental health nurse and volunteering has definitely benefited my professional life. I’m so much more confident in my communication skills. If you’d asked me a year ago about interacting with people, I’d have been worried – now it comes naturally!’ – Fatima Mahmoud, Safeguarding and Welfare Team Member

Roles in this category include:

Role title Minimum time commitment Qualification level
Safeguarding
If you love meeting people, safeguarding could be a great role for you. You’ll visit our units, organise safeguarding training and deal with causes for concern, making sure young people and vulnerable adults who volunteer with us are safe.
Safeguarding team members volunteer flexible hours as required during evenings and weekends. District safeguarding volunteer on average 30 hours per month, mostly in the evening

People skills needed

Human resources
If you enjoy getting the best out of people, we need human resources experts to support our managers. You’ll advise managers on recruitment, development and conduct, as well as supporting change initiatives.
8 hours per week Previous HR experience needed
Audit and assurance
If you excel at making sure things are carried out to a high quality, and compliant with standards set by external regulators, we need your skills in assurance. As well as conducting audits, you’ll also identify areas of excellence and share best practice.
Assurance team members volunteer flexible hours as negotiated, while district infection prevention and control team members volunteer on average four hours per week Attention to detail needed
Health and safety
If you’re passionate about safety issues, health and safety is the role for you. You’ll ensure that activities are conducted safely and in compliance with our policies, so that all our volunteers work safely.
8 hours per week Experience with health and safety procedures