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A&E discharge services

St John Ambulance can assist in helping you cut your A&E waiting and discharge times by providing additional patient transport support.

A&E discharge serviceA&E transport services:

  • • provide a dedicated discharge ambulance to operate when you need support
  • • help with the avoidance of unnecessary hospital admissions
  • • can improve patient waiting times
  • • can improve ambulance turnaround times.


St John Ambulance has been commissioned to carry out A&E discharge transport services at County Hospital (previously Mid Staffordshire Hospital) since February 2014, helping them reduce their A&E waiting times and achieve their targets.

'I have been very impressed with St John Ambulance’s can do attitude and very effective performance. They are extremely professional and deliver over and above expectations.

'Performance has been met throughout the service delivery period with more than 90% of patients been collected within 15 minutes of receiving the referral and 98% within 30 minutes.

'Additional benefits include bay cleaning, cohorting patients, basic dressings and observations all of which benefit the hospital and help contribute to achievement of targets. I would highly recommend St John Ambulance.'
- Chris Oliver, Staffordshire Urgent Care Lead, Stafford and Surrounds Clinical Commissioning Group

Contact us for more information

For ambulance booking enquiries:
Tel: 08700 10 49 50*

For partnership development enquiries:

Ian Lamb

Partnership Account Manager
Tel: 07805 755 854
Gary Barr

Partnership Account Manager
Tel: 07715 808 265

If you are interested in working for us have a look at our vacancies.

*Calls cost 2p per minute plus your phone company’s access charge.