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Hastings Homeless Service

The Hastings Homeless Service runs five sessions a week staffed by volunteers and healthcare professionals, including nurses.

The Hastings Homeless Service aims to be an accessible, approachable, inclusive service, incorporating mental health support and therapeutic listening within general healthcare and first aid provision, for marginalised members of the community who find NHS services especially difficult to access.

Read the full Service User Survey 2018 Report (pdf)

Read the full 2018 End of Year Report (pdf)

The service is based at:

Seaview Project, Hatherley Road, St Leonards-on-Sea TN37 6LB
(entrance on Southwater Road)

Services and opening times:

When Service
Mondays, 12-2pm Nurse consultations, podiatrists (foot care)
Tuesdays 12-2pm Nurse consultations
Thursdays, 10am-1pm Nurse consultations
Fridays, 12-2pm Nurse consultations
Saturdays, 7:30pm-9pm Nurse consultations

We also have an ongoing partnership with the Conquest Hospital in Hastings to provide support, advocacy and discharge planning for homeless patients.

What we can do:

  • • Administer first aid
  • • Treat wounds and change dressings
  • • Discuss current health concerns
  • • Specialised foot care with a podiatrist
  • • Make referrals to other services related to health and housing
  • • Give support and listen
  • • Carry out health assessments
  • • Prescribe medication for minor ailments, wounds and infections
  • • Offer pregnancy testing
  • • Give flu jabs in winter
  • • Provide socks, space blankets and sun cream
  • • Give stop smoking support

What we cannot do:

  • • Provide needle exchange
  • • Provide transport
  • • Secure accommodation

2018 Service User Survey

As in previous years, positive themes emerged from the 2018 Service User Survey (pdf) including accessibility, empathy, dignity, listening, mental health support, respect and kindness. Responses further suggested that service user experience is generally that of a holistic, non-paternalistic service that gives its clients a voice and works in genuine partnership with them.

Survey responses included:

"I was treated with dignity, respect and kindness."

"They listened to the full story and made decisions in partnership with me."

"Professional and friendly. Did the job. Solution focused."

"It’s a service that’s very much needed here and very much appreciated."

Read the full Service User Survey 2018 Report (pdf)

 

Volunteer with us

If you're interested in supporting the Hastings Homeless Service, have a look at our latest volunteer vacancies:

 
Find out more about becoming a Homeless Service Volunteer.
 

More information

Contact us

For further information, please contact Nurse Co-ordinator, Roger Nuttall: Email: roger.nuttall@sja.org.uk or phone: 01424 435358

Reports and surveys

Find out how we’re doing: Service User Survey 2018 Report (pdf)

Read our 2018 End of Year Report (pdf)

Training available through the Homeless Service

We offer first aid training courses to both homeless and vulnerable housed people, and front line workers. Find out what’s available.

Volunteer with the homeless service

We regularly look for nurses, podiatrists and general support volunteers

Homeless service