HR Administrator for Volunteering

Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.'

About Us

St John Ambulance is the nation’s leading first aid charity. Every year, 400,000 people learn how to save a life through our training programmes, including hundreds of thousands of young people. First aid is such a simple skill, but it has an incredible impact. We want everyone to learn it, so that they can be the difference between a life lost and a life saved.

To achieve this, we provide a wide range of products and services to the community such as our workplace and community training, first aid support at events and our vital work with the emergency services with our ambulance operations. We generate around £100m per annum which we reinvest in delivering and campaigning for better access to first aid for everyone. By doing this, we can give people access to important skills that they wouldn’t otherwise get the chance to learn.

We are also passionate about campaigning to raise awareness of first aid so that everyone has access to life saving knowledge through our award-winning ad campaigns such as "The Chokeables" which is credited with saving at least 54 babies lives and recently won the Charity Film of the Year Award 2017.


About the Role

The St John Ambulance HR team are opening a HR administration centre in West Bromwich. As a HR Administrator, you will join us at an exciting time and help us open the new centre. 

Reporting to the HR Administration Team Leader, you will be working as part of the new centralised administration team, to ensure that administration of volunteer records is dealt with in an efficient, correct and timely manner 

As a HR Administrator you will respond to enquiries, liaise with volunteers, recruitment team, local units and medical decision makers on volunteer applications and maintain volunteer records. 

About you 

To be successful in this role, you will be experienced with working within a customer focussed environment, working within a team and able to handle sensitive information and act with discretion. You will also be able to work flexible over weekends and evenings and communicate effectively at all levels. 

Working at St John Ambulance - More than one way to save a life

We are a constantly evolving team of over 2,000 employees and 15,000 volunteers, together we’re united by our goal of saving lives through essential first aid services, first aid training and campaigning, to ensure that no one suffers from the lack of first aiders.

We believe that every team member is key to our success whether they work in Ambulance Operations, Marketing, Training or HR and our values of Humanity, Excellence, Accountability, Responsiveness and Teamwork are embedded in everything we do.

We believe in setting our people up for success in a collaborative and positive environment where we are constantly open to change and new ideas.


Closing Date: 20 April 2018 

Interview Date: w/c 30th April


If you are a current St John Ambulance employee, please apply here: Current Employee

For all other candidates, or SJA volunteers wishing to apply, please click here

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Job Information

Job Role
Human Resources

West Bromwich

Salary Description
£16,010 - £17,780

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