What we're doing

St John Ambulance’s aim is to support the healthcare of the nation, so the safety and wellbeing of everyone is our paramount concern. We have expert advisers to help us to adapt to this new situation, we've listed our new safety measures and information about our risk assessments below. 

Our new safety measures

We are implementing the following measures to keep your delegates and our employees safe:

  1. If a delegate has any of the symptoms of COVID-19 (e.g. new persistent cough, high temperature, loss or change to sense of smell or taste) they must not attend training. We will provide a free transfer to a future course.

  2. We are implementing social distancing measures between everyone at all times during the course and request the same of delegates during breaks. To do this we have reduced class sizes dependent on the size of the room.

  3. There will be hand sanitisation available and regular hand-washing protocols in place. 

  4. We operate a 1:1 delegate to manikin ratio for CPR practice and will maintain our rigorous manikin cleaning protocols.

  5. We have altered our training strategies to ensure that trainers and delegates don’t touch and remain socially distanced during practical sessions.

  6. We will continue to provide gloves for relevant practical sessions.

  7. Face-coverings will not be provided but delegates are welcome to wear their own should they wish.

Our venues and risk assessments

Every venue we open is subject to a rigorous Risk Assessment and formal Safe System of Work. These are different depending on the layout and use of the building, albeit with some common themes such as one-way systems or specific entrance/exit for different users of the building, hand-washing regimes, sanitiser stations, floor coverings/mats, guidance posters and floor markings, cleaning regimes for equipment used, revised training protocols to avoid touching, and so on.

In each and every case, the risk assessment and safe system of work is thoroughly assessed by our national Health and Safety Manager and our Medical Director – who is an expert in the field and is a Consultant Physician, supported by a Clinical team which includes for example an Infection Prevention and Control (IPC) Nurse Consultant who also works in the NHS Trust Infection Control Service.

The principles being adopted are in line with Government and Public Health England guidelines. What that means is that we are adopting all sorts of measures to keep our staff and our customers safe. What it doesn’t mean is that we are removing every element of potential risk, as there is no scenario which is completely risk-free. Therefore, whilst we do have cleaning regimes and remind people to wash their hands regularly, we are not sanitising every item throughout the day or requiring people to wear PPE. Managing the use of toilets can be a challenge, but there are processes in place for every venue, such as limiting numbers in at any one time and encouraging people to take loo-breaks throughout the day rather than all going at once to avoid queuing.

Similarly, there is some reliance on common-sense adoption of requirements and guidelines – for example, we do not mark out smoking areas to show people where to stand, as they can adopt a 2m distance in the same way they have to elsewhere. Also, recognising that we are training adults, people need to cooperate with the guidance but also self-manage – such as if someone comes to stand too close, then they should ask them to step back or they themselves should move away.

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