Regulatory Assurance Manager

About the Role

As a Regulatory Assurance Manager, you will be responsible for overseeing, monitoring and ensuring that required regulatory standards are being routinely maintained across St John Ambulance's (SJA) operations.

You will work to ensure quality service delivery and a major focus for you will be adhering to high quality regulatory compliance with the Care Quality Commission and NHS Improvement standards, although you will be expected to engage with other regulatory standards. You will also act as the nominated point of contact for the Care Quality Commission in the region.

Please note the role can be based at any St John Ambulance office in London Head Office, Birimingham, Ossett, Stockport or Chelmsford.

About You

You will have experience in working in a similar role and will have experience with quality assurance working with the CQC/NHS. You will also be good at building relationships with external parties and be passionate about helping to maintain and continually improve standards.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. Much of our front-line delivery is provided by our dedicated and highly-trained volunteers.

Every year, hundreds of thousands of people, many of them under 18, also learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat, the communities we serve, and our own people.

We are a team of over 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid, training and campaigning.

Your wellbeing is very important to us, we, therefore, provide a variety of confidential services to help manage your money, health and mental wellbeing which you can start using from the moment you join.

You will receive; Competitive salary, fantastic pension scheme, cycle to work scheme, health and wellbeing portal, access to discounts portal including gym discounts, high street stores and restaurants and access to our confidential assistance programme.

Interview Date: 12 February 2019
Application Review Date: 29 January 2019
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here


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Job Information

Job Role
Assurance & Quality


Salary Description
£35,943 – £39,857

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