1. Assess the situation quickly and calmly.
2. Protect yourself and them from any
3. Prevent infection between you and them.
4. Comfort and reassure.
5. Assess the casualty and give first aid
6. Arrange for help if needed.
For a less serious condition, call 111 for medical advice (in
England) or seek advice from a GP.
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emergency occurs, someone is on hand to help. Make a donation today.