We recognise that our volunteers take on a lot of
This is why we understand the importance of good
volunteer management at every level of our organisation. We’ll
ensure that you always have someone to support and assist your
development as a volunteer, and that you know who you can speak to
if you are unsure about anything.
Our management structure
For first aiders and ambulance crew, youth leaders and
When you join a local unit as an event first aider,
your unit manager will be your first point of call for any
questions or concerns you might have.
Unit managers are supported by area managers, who
are supported by district managers and regional directors.
For other support roles
Volunteers involved in other aspects of St John
Ambulance (for example, fundraising or human resources) will
operate under a different supervision system that will be specific
to their role.
Helping you develop
All of our volunteers have a volunteer development
review at least once a year. This is an opportunity for you to meet
with your line manager to discuss how you have been doing over the
last 12 months, identify any opportunities for development, and
address any questions or concerns that you or your manager might
have about your role.