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Non-emergency patient transport service

With our dedicated fleet of over 900 vehicles nationwide, we provide a patient transport service to those unable to use public or other transport due to bespoke medical conditions.

Non-emergency transport serviceWe can assist with a wide range of journeys, from planned hospital appointments to a move into a new property.

We can also provide high dependency transport where our teams provide enhanced clinical care during inter-hospital transfers.

Working in partnership with numerous NHS Trusts, health services and private companies across England, St John Ambulance is a leading supplier of non-emergency transport to patients.

What we can offer:

  • • safe, high quality care delivered by caring and experienced crew
  • • a fully flexible approach
  • • reliability and value for money
  • • caring and dignified approach to all patients
  • • registered with and regulated by the Care Quality Commission (CQC).

High quality patient care

We are proud of our reputation for the provision of safe, high quality care. We offer a personal service to patients, much more than simply ‘door-to-door’.

St John Ambulance currently provides 50 Patient Transport Service shifts per week for the West Midlands Ambulance Service NHS Foundation Trust (WMAS), including inter-hospital transfers and transport for admissions and discharges.

'My sister is a dementia sufferer, as relatives we were shown great compassion as our sister was transferred without hurry, with great care and dignity. This is an invaluable service that we were not aware of until we had a need. We shall certainly pass on this information to others and support St John Ambulance in the future.' - feedback from a  patient transfer to a residential home, January 2016

Contact us for more information

For ambulance booking enquiries:
Tel: 08700 10 49 50*

For partnership development enquiries:

Ian Lamb

Partnership Account Manager
Tel: 07805 755 854
Gary Barr

Partnership Account Manager
Tel: 07715 808 265

If you are interested in working for us have a look at our vacancies.

*Calls cost 2p per minute plus your phone company’s access charge.