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Homeless Service Volunteer

The Homeless Services regularly recruit nurse, podiatrist and general volunteers.

All volunteers receive training on homelessness issues before providing a service. We look for commitment and a non-judgmental approach towards homelessness and related issues.

What does volunteering for the service involve?

All volunteers undertake an initial training programme including:

  • • first aid skills
  • • homelessness awareness (which looks at the causes of homelessness and effects on physical and mental health)
  • • communication skills
  • • infection control
  • • professional boundaries
  • • dealing with aggression
  • • safeguarding
  • • consent and mental capacity act.

All team members receive annual updates in first aid, safeguarding, infection control and moving and handling.

As well as monthly training sessions on a range of issues, volunteers are offered many other external training opportunities, for example:

  • • drugs and alcohol
  • • domestic violence
  • • self-harm awareness.

Support volunteers (non-nurses) bring a wealth of experience and life skills to the team. They contribute to the service provision, through advocacy, signposting and health promotion. Most importantly they are able to offer time to listen, to give holistic and empathic support, promoting clients' dignity, self-worth and emotional well-being.

St John Ambulance Homeless Service staff aim to give all volunteers adequate support with regular newsletters, training, supervision and other contact as needed. Every session ends with a de-brief to ensure that team members do not leave emotionally over-burdened after what can be a demanding session.

Commitment

The minimum commitment per month is:

  • • two 2-3-hour shifts (daytime or evening) and
  • • one 2-hour training session (evening).

Many volunteers find that committing to more frequent shifts makes it easier for them to build rapport with the clients and to gain a better knowledge of the service.

To volunteer with us please get in touch by emailing:

Brighton Homeless Service – anna.bromwich@sja.org.uk
Hastings Homeless Service – roger.nuttall@sja.org.uk

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