Receptionist & Office Administrator

Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.'

About Us

St John Ambulance is the nation’s leading first aid charity. Every year, 400,000 people learn how to save a life through our training programmes, including hundreds of thousands of young people. First aid is such a simple skill, but it has an incredible impact.

We provide a wide range of products and services to the community such as our workplace and community training, first aid support at events and our vital work with the emergency services with our ambulance operations. We generate around £100m per annum which we reinvest in delivering and campaigning for better access to first aid for everyone.

We are also passionate about campaigning to raise awareness of first aid so that everyone has access to lifesaving knowledge through our award-winning ad campaigns such as "The Chokeables" which is credited with saving at least 54 babies lives and recently won the Charity Film of the Year Award 2017.

About the Role

The role of Receptionist and Office Administrator is part of the Facilities team, and is responsible for the front of house duties associated with the Chelmsford Office, as well as some additional general administration / basic finance duties as assigned to them by either their manager (the Facilities Coordinator), or on ad-hoc request in support of internal stakeholders based within the office.

The successful applicant will essentially have excellent customer facing skills and experience with a professional and proactive approach to their work and others, and possess great administration skills. You will be fully responsible for the efficient and smooth running of the front of house, and ensure that the office maintains a professional and tidy appearance, whilst supporting the Facilities team and highlighting any issues. You will be remotely managed and so will need to be able to diligently manage your own workload and activities to ensure that you are being fully utilised in your role, and it is important that your interactions with others provide both a positive representation of SJA to all external visitors and be a strong ambassador for Facilities internally. You will therefore need to be resourceful, self-motivated, solution orientated, with a helpful and engaging manner. Please refer to the Job Description for further information on this role and its requirements.

Successful candidates will be shortlisted and invited to interview. You will need to meet the essential requirements of this role to be considered for interview.

Working at St John Ambulance - More than one way to save a life

We are a constantly evolving team of over 2,000 employees and 15,000 volunteers, together we’re united by our goal of saving lives through essential first aid services, first aid training and campaigning, to ensure that no one suffers from the lack of first aiders.

We believe that every team member is key to our success whether they work in Ambulance Operations, Marketing, Training or HR and our values of Humanity, Excellence, Accountability, Responsiveness and Teamwork are embedded in everything we do.

We believe in setting our people up for success in a collaborative and positive environment where we are constantly open to change and new ideas.

Closing Date:   8 January 2018

Interview Date: 24 January 2018 (Please let us know if you are unable to make this date)

If you are a current St John Ambulance employee, please use this link:

If you wish to apply for this role and are an External Candidate or SJA volunteer, please click here


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