Assurance Administrator

About the Role

As an Assurance Administrator, you will report to the Regional Assurance & Quality Manager. This role is a varied and diverse administration role providing compliance support regarding regulatory, internal and customer standards. In addition to general admin tasks, you will be responsible for inputting data into our Incident Management Framework, reports and record maintenance, overseeing alignment to reporting timescales, documentation gathering and filing, etc. 

About You

Ideally, you will have worked in a compliance, clinical, audit or regulatory environment or similar, you should be a proactive and solution orientated person, and be able to plan and prioritise your workload efficiently. There are many internal and external stakeholders that you will need to liaise with so you must have great interpersonal skills and a keen customer service focus. You must have more than basic admin skills, especially with MS Office suite and be able to work with detailed spreadsheets and complex documents comfortably, and of course, a high level of attention to detail is a must for this position.

About Us

'Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first Aiders'

St John Ambulance is the nation’s leading first aid charity.

Every year, 400,000 people learn how to save a life through our training programmes, including hundreds of thousands of young people.

We provide first aid in the community, keep people safe at events, and work alongside the NHS in response to 999 calls.

We are a constantly evolving team of over 2000 employees and 18,000 volunteers, together we’re united by our goal of saving lives through essential first aid services, first aid training and campaigning, to ensure that no one suffers from the lack of first aiders.

We believe that every team member is key to our success whether they work in Ambulance Operations, Marketing, Training or HR and our values of Humanity, Excellence, Accountability, Responsiveness and Teamwork are embedded in everything we do. 

Your wellbeing is very important to us, we, therefore, provide a variety of confidential services to help manage your money, health and mental wellbeing which you can start using from the moment you join.

You will receive; Competitive salary, fantastic pension scheme, cycle to work scheme, health and wellbeing portal, access to discounts portal including gym discounts, high street stores & restaurants and access to our confidential assistance programme.

Closing Date: 26/09/2018

Interview Date: 03/10/2018

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here


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Job Information

Job Role
Assurance & Quality


Salary Description
£16,600 - £17,780

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