Volunteers give care home residents a lift
17 October 2006
Volunteers from St John Ambulance rushed to the aid of
residential home residents, after the lift in the building broke
down, leaving 11 frail and elderly people stuck on the ground floor
with their bedrooms six flights up.
I think St John Ambulance is wonderful and I can't thank them enough for what they did for us.
Residents at Lound Hall in Lowestoft, Suffolk were left
panicking when the lifts broke down, although the St John
volunteers were able to fit each person into a special seated hoist
and carry them up to their rooms.
Many residents had to stay in their rooms for ten days until
contractors eventually fixed the lift, although they expressed
their appreciation to the volunteers who helped them.
Senior carer, Mandy Hart said they had rung
the ambulance and fire service before receiving assistance from St
'The lift had been playing up and it just went, but of course
all the residents were downstairs and there was an instant
'The residents were stranded up there for ten days while we
waited for a part to arrive to fix the lift so it did get a little
bit difficult as we were up and down all the time.
'We ended up using the lounge up the top and some of the double
rooms to get everyone together, but if St John Ambulance hadn't
been there to help they would have been stuck downstairs.'
Lynne Slowey, transport corporal for St John Ambulance,
comments: 'A phone call came in around 7.00pm and I rang around to
rally the troops.'
Volunteers spent two hours at the home, ferrying residents from
the lounge, where they were eating dinner back to their
Muriel, a resident at the home, said: 'I think St John Ambulance
is wonderful and I can’t thank them enough for what they did for