Leave us your comments, compliments and complaints.
We aim to provide the best possible care and service to all our customers, patients, donors and fundraisers.
From time to time we might get things wrong. If you would like to send us feedback on our services, please get in touch. You can give us feedback by filling in the form below, emailing feedbackandcomplaints@sja.org.uk, or, if you're a patient or their representative, completing our patient experience survey.
We might not get things right all the time. This procedure describes how you can tell us about that and what we will do to try to put things right.
If you have a legitimate complaint about us, we want to put things right. We are committed to resolving legitimate complaints fairly and promptly, and to learning how we can improve our services. Our Policy covers complaints raised at any level within the charity. However, it will not apply to certain types of complaint.
