You can find answers to frequently asked questions on our FAQs page.
Compliments, comments and complaints
Personal information and contact preferences
My contact details have changed
Let us know the best way to get in touch with you by emailing your new contact details to UpdateMy.Details@sja.org.uk. We will update our systems and the change should take effect within one month.
Please stop sending me correspondence
You can ask us to stop contacting you at any time, please let us know by emailing UpdateMy.Details@sja.org.uk. It helps us locate your details if you can provide the Unique Reference number on the mailing you have received.
If we have contacted you at a business address, we will unsubscribe your personal contact details but we may continue to contact the organisation.
I would like to make a formal request in relation to my personal data
Please complete our online form to send your request through to our Data Protection team. Someone will respond to your request within one month.
If you have any other questions about how your information is used by us, you can email firstname.lastname@example.org.
Third Party Personal Data Request
We will consider disclosing third party personal data to other organisations with the consent of the individual, or in certain other limited circumstances including for the prevention or detection of crime. Please complete our online form to make a disclosure request.
Contact us by phone:
0370 0104 950 (Mon-Fri 9am-5pm)
0207 324 4000 (Mon-Fri 9am-5pm)
Training course enquiries
0344 770 4800 (Mon-Fri 8:30am-5:30pm)
Orders of first aid supplies
0344 770 4808 (Mon-Fri 8:30am-5:30pm)
Contact us by post:
St John Ambulance
St. John House
5 Broadfield Close