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Course description

Our new digital Mental health: Creating a supportive workplace training course aims to provide people with the skills to support one another, creating workplaces where positive mental wellbeing is at the heart of every interaction.

Book our fully digital, self-guided course for just £29* per person

Delegates follow Kay’s story to learn how a lack of mental health support and empathy led to her experiencing a mental health crisis. Through interactive elements delegates then unpack the scenario to determine where things could have been done better to support both Kay and the business. Guided by a virtual trainer, delegates test their knowledge as they move through the course to ensure learning is embedded and will come away with the skills to:

  • Identify someone who may be experiencing a mental health issue.
  • Open and hold a supportive conversation using active listening and empathy
  • Create an action plan that safeguards both the employee and the business.

**This course is hosted on our e-learning platform. To access the platform you will need to create a free account, after which you will be prompted to purchase the Mental Health: Creating a Supportive Workplace course at a cost of £29 + VAT per person.


Thriving at Work

The course includes a toolkit to help organisations understand and implement the government’s independent review into mental health at work: “Thriving at work” by Stevenson and Farmer (2017). The Thriving at Work Review is built around six core standards, our St John Ambulance Guide to Thriving at Work explains each of the standards and how they can be implemented and embedded in your working practices to create a supportive workplace where positive wellbeing is prioritised.

The full toolkit contains additional resources alongside the Guide to Thriving at work, but you can download our introductory PDF for an at-a-glance look at the core standards and see how our course can help you understand and action them at work.


Click here to access our Introducing Mental Health: Creating a Supportive Workplace PDF



The course takes about 30 minutes to complete but this self-guided learning style means that learners can complete the module at their own pace.


A certificate of completion can be downloaded at the end of the course.

Benefits of Mental health training
  •    Increased employee morale.
  •    Encourages an open and positive workplace
  •    Increased productivity and performance.
  •    Reduced absenteeism or presenteeism.
  •    Reduction in the number of sick days due to    mental health issues.
  •    Reduction in business costs associated with    healthcare expenses, decreased    productivity, and increased turnover rates.

Booking Details



Please click this button below if you are the person who wishes to purchase and enrol on the course. You will be directed to our Learner Management System where you will be prompted to login or register for an account. You will then be given the option to purchase access to the course. If you are taken to the homepage, you can use the category icons or search bar to find the course you would like to purchase.


Book online today


Please click this button below if you wish to purchase this course for somebody else, or if you wish to purchase this course for more than one person. You will be directed to a checkout page where you can change the quantity of the places required. Once payment has been completed, you will be directed to a form where you can enter the learner details, including their full name and email address. You will then hear from our eTraining team within three working days with login and enrolment details

Book online today

Bulk purchases

If you are interested in purchasing a large number of eLearning courses, or you would like to host these courses on your own learner management system, please contact your account manager or email

 Mental Health - Supportive Conversations

During this course delegates will practice conversational techniques and gain self-assurance by experiencing different mental health situations and behaviours during role play scenarios with expert actors.

Find out more

 Mental Health resources

Get free advice and resources on how to create and maintain a supportive workplace where employees can thrive.

View resources


Mental Health: Creating a Supportive Workplace taster video.

Our new digital Mental health: Creating a supportive workplace training course aims to provide people with the skills to:

  • Recognise when a colleague may be facing mental health distress.
  • Start a supportive and open conversation to determine what further help is needed
  • Build an action plan that supports and safeguards the employee and the business.

You can view a taster of our new digital training course by clicking on the video .


Frequently asked questions

My username and password aren't working

The online learning space login details are separate from your St John Ambulance account details. You will need to create an account at using the 'Register here for free' link.

If you've forgotten your password, you can reset it using the "need assistance? Reset your password link"  on

What system requirements do I need to use it?

Who do I contact if I am having issues with my payment on the online training platform?

What do I do if I am having issues using the online learning platform?

Why does the course completion still say not started, even though I have completed the course?

How do I receive my online certificate?

My certificate doesn't have an expiry date?

How can I give feedback?

What happens to the data I share with St John Ambulance?

How do I log out of the online training platform?

I am interested in purchasing a large number of eLearning courses and potentially paying by invoice – how do I proceed with this?

I am interested in hosting these courses on our own learner management system, how do I proceed?

I would like to pay for somebody else to take this eLearning course and/or for more than one user. Is this possible?