Course description

The Mental Health Manager course enhances a learners' understanding of what mental ill-health is, summarising common mental conditions and potential risk factors and how to support people as a manager.

This Mental Health Manager course outlines the importance and skills needed to support people experiencing mental ill-health.

Course duration

3 hours.

Who should attend?

This course is suitable for those in a management position looking to understand and improve their knowledge and confidence about mental health and to learn the skills to support their own and their team's positive well being in the workplace.

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find distressing, including suicide and self-harm. If a learner feels overwhelmed they can leave the course at any time.

However, if you feel in advance that this subject may be too distressing for the delegate please do not book them on without first asking them whether they would feel comfortable attending. If the learner is unsure whether this topic is suitable for them, please encourage them to contact us to discuss their concerns. For support with your mental health, please contact Samaritans on 116 123, or NHS 111.

Topics covered

This course will enhance a learner’s understanding of mental ill-health and supporting mental ill-health as a manager through discussion, activities and case studies.

Specifically, this course will cover:

  • What is meant by mental health and mental ill-health/disorders
  • Common mental health conditions
  • The importance of empathy when communicating with a person experiencing mental ill-health
  • Ways to manage a person experiencing mental ill-health
  • Support we can signpost an individual experiencing mental ill-health to
  • Legislation and understanding your organisation's policies relating to mental health in the workplace

Delegates aged 18 or older can attend this course. Delegates aged 16 and 17 can attend this course with the written consent of a parent or guardian.

Candidates need a basic command of English (defined as Level 2). While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance. We may be able to make special arrangements if requested in advance. Please contact us if you need any guidance.

Booking for large numbers of students? Have a look at on-site training options.

St John Ambulance class participants in a Mental Health Manager course.

Assessment and certification

Assessment

There is no formal assessment for this course but delegates must complete all sections of the course.

Certification

After completion of the course, delegates will receive their certificate from St John Ambulance.

Any questions?

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