Frequently Asked Questions

Popular Questions

Is my course going ahead during lockdown?

Government guidelines state that essential training for businesses and employees can continue during the lockdown. Our training provides a critical service in making workplaces safer, protecting the health, safety and wellbeing of employees and relieving pressure on the National Health Service. Therefore, we are continuing to deliver our training courses in a COVID-secure way and the majority of our courses are still going ahead. Follow the links below to check the status of a course and to find out more about our COVID-secure training measures.


What precautions are you putting in place?

Can I get a copy of my certificate?

How do I cancel my donations by direct debit?

I applied for Volunteering but have not heard back.

Why are there cameras in your training rooms?

What are you looking for?