Frequently Asked Questions

Popular Questions

Can I get a copy of my certificate?

Yes. If your course was booked by your employer, then they can request a duplicate copy of your certificate on your behalf. If you have since left that company, your previous employer would still need to be them that requests a copy for you.

If you require a duplicate postal copy of a certificate that has already been sent out, there will be a charge of £20.00+VAT.

How do I cancel my donations by direct debit?

I applied for Volunteering but have not heard back.

Why are there cameras in your training rooms?

What are you looking for?