As a charity, face-to-face (F2F) fundraising is so important to St John Ambulance. Regular donations mean we can plan more for the future, and we have recruited more than 350,000 supporters by speaking to people in person. We continue to increase awareness of first aid and support for our work, helping us save more lives.

All our face-to-face fundraisers are paid employees of professional fundraising agencies. This is one of the efficient and cost-effective ways that we can raise funds to support us. For every 5000 new supporters we recruit, we estimate we raise at least £1,911,650 over 10 years. With our agreed fundraising fee, every £1 invested returns more than £3 back. 

For over 25 years, we have been fundraising door-to-door with Wesser, an established, family run business that has raised over £62 million from our loyal supporters. Wesser are subject to regular audits to ensure the highest level of service.

In 2022, we partnered with Trinity Group, Ireland’s largest face-to-face fundraising supplier that have now expanded into the UK. See if you can see a familiar face amongst our current representatives.

In 2023, Green Light Sites began assisting us with event and site bookings. They also complete audits and mystery shops with our fundraising teams, giving us oversight for quality control, and helping us identify issues and opportunities.

In 2025, we partnered with both SMILE Fundraising and Britevox. Their fundraisers are rigorously trained and continuously supported to ensure they embody enthusiasm, ethics, honesty, and professionalism.

St John Ambulance is registered with the Fundraising Regulator and our face-to-face activities adhere to the Fundraising Code of Practice. For more information, read our Donations and Fundraising FAQs.

How to recognise us

Although our door-to-door fundraisers are employed by agencies, they all wear a St John Ambulance branded t-shirt, body warmer or coat, and carry a professional ID badge with all legally-required details.

Our fundraisers only work between the hours of 9:00am and 9pm, Monday to Sunday. When in your area, we'll talk to you about our work either at a public site or by knocking on your door to see if you'll consider supporting us by giving a regular donation by direct debit. We'll never ask for a cash donation.

Door-to-door fundraisers showing off their uniforms.

Current fundraising locations

Think you've seen us out and about? We do our best to keep our location lists up to date to keep the public informed. Due to unforeseen circumstances, sometimes there can be sudden changes.

If you think you have seen us working in a certain area that isn't listed or you're concerned about a visit from a St John fundraiser, you can contact our Supporter Care team on 0114 238 7360 or supportercare@sja.org.uk to put your mind at ease.

Direct debit guarantee 

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit, St John Ambulance will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request St John Ambulance to collect a payment, confirmation of the amount and date will be given to you at the same time of the request
  • If an error is made in the payment of your Direct Debit by St John Ambulance or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
  • If you receive a refund you are not entitled to, you must pay it back when St John Ambulance asks you to
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. 

Data Protection

Wesser Ltd and Trinity Marketing collects your information on behalf of St John Ambulance and will telephone you within 7 days of you completing this form to confirm your donation details. Wesser Ltd does not use your information for any of its own purposes. St John Ambulance will only use your information in connection with your donation, fundraising efforts and to promote our causes. You can find our full privacy policy. You can also update your communication preferences at any time by contacting our Supporter Hotline on 0114 238 7360 or email supportercare@sja.org.uk.

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