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You can find answers to frequently asked questions on our FAQs page.

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If you wish to make a complaint or send us other feedback about our products and services, please get in touch.

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Contact us online:

You can contact us online using the chat box that appears on all pages. 

Contact us by phone:

Christmas Opening Hours

*Thursday 21 December 2023: This is the last day we will pick and dispatch Supplies orders. We will be back to normal working hours on 2nd January 2024.

Customer Service Christmas opening hours:

Friday 22nd December: 8.30am – 5.30pm

Monday 25th December: Closed
Tuesday 26th December: Closed
Wednesday 27th December: 8.30am – 5.30pm
Thursday 28th December: 8.30am – 5.30pm
Friday 29th December: 8.30am – 5.30pm

Monday 1st January: Closed
Tuesday 2nd January: 8.30am – 5.30pm

General enquiries

0370 0104 950 (Mon-Fri 9am-5pm)

Training course enquiries

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Orders of first aid supplies

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Contact us by post:

St John Ambulance
St. John House
5 Broadfield Close
South Yorkshire
S8 0XN