Our managed account services are designed to support customers booking students based across the UK or booking large numbers of students. The service provides you with a simple, cost-effective way to coordinate your first aid and health and safety training bookings, as well as first aid supplies purchases.

Depending on your training needs, you may be eligible to set up a managed Key Account or National Account.

  • Key Accounts are for organisations needing to train approximately 25-74 people each year.
  • National Accounts are for organisations needing to train approximately 75 or more people each year.
  • You could also qualify for managed account services if you need to regularly bulk buy first aid or health and safety supplies.

Unsure of your training needs? Use our requirements calculator.

What we offer

Account management

  • A dedicated account coordinator, fully trained in product knowledge, to take care of all your nationwide bookings from enquiry and administration through to invoicing, including after-booking support.
  • Monthly management information detailing number of courses taken, names of attendees, all locations covered, all prices and total outstanding invoice figure.
  • Reminders when certificates are due to expire.
  • Regulatory and compliance updates.
  • National Accounts will also have face-to-face meetings with account managers as often as required.

Effective cost control

  • Bespoke prices on training and supplies.
  • Booking via phone, email or online.
  • Personalised online booking portal - allowing branches to search for courses and send bookings directly to your account coordinator, whilst keeping you informed of any bookings made.
  • Flexible credit and account terms and conditions allowing transfers and cancellations.
  • National Accounts also receive consolidated monthly invoices.

Support for your employees

  • Free associate membership insurance for first aid used away from work.
  • Regular emails with tips, quizzes and videos to keep skills refreshed.
  • The first Annual Refresher training is free (following First Aid at Work training), or half price (following Emergency First Aid at Work training).

Widest range of courses

  • 25,000+ courses every year.
  • Over 260 training venues.
  • On-site training – group training on your premises.
  • Over 40 first aid and health and safety courses.
  • Mental Health First Aid courses to protect employee wellbeing.
  • Recognised IOSH and British Safety Council health and safety qualifications.
  • Fire safety training for your workplace fire marshals.
  • Training can be customised to suit your needs.
  • Training materials are available in nine languages and large print.

Meeting the highest standards

  • Training services compliant with ISO 9001:2000.
  • Health and Safety Executive approved.
  • SAFE contractor accredited.

First aid and health and safety supplies

  • Wide range of products to suit different workplace needs.
  • Price promise guarantee.
  • Our own brand products are used by our own first aid and medical services, so quality is assured.
  • Delivered to your door when you need them.


We have not only forged a close relationship with St John Ambulance, but they have helped to develop training courses which are niche and unique to our business. Tim Cradock - Group Safety Manager, Barclays Bank

Contact us to get started

Contact us online or call 0844 770 4800 (option 2). Calls cost 7p per minute plus your phone company's access charge.