Role: Performance and Data Coordinator
Location: Nationwide
Contract: Permanent


Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The Performance and Data Coordinator is central to the regular reporting of key metrics and dashboards for the Enterprise Network. Assisting the Commercial Performance and Data Team Manager they will ensure timely report production to enable business decisions to be made. This role is an integral member of the commercial performance team who will lead on reporting, analysis and the identification of improvements in data standards. A key part of the role includes translating business requirements into dashboard visualisations.

About You
You will be Educated to GCSE level or equivalent (Grade C / 4) including Maths & English, have experience of extracting and manipulating data, working with multiple stakeholders, experience using visualisation tools to tell stories with data, experience working with complex data sets, have strong analytical capabilities as well as good attention to detail and have Excellent communication skills, with the ability to explain complex analysis for nontechnical stakeholders

About the Role

• Analysing a range of business data from within the Enterprise network, building and maintaining dashboards for managers using Power BI.
• Combining data and analysis into impactful, actionable reports for stakeholders.
• Collaborate with users, key stakeholders and project teams to translate business requirements into reports, refining the initial briefs to ensure reports answer the real needs of the business.
• Clearly communicate key findings to senior stakeholders and peers.
• Support in any changes or advances in systems with a view of optimising and continuous improvement.
• Using advanced Excel and SQL skills to extract and manipulate large data sets.
• Monitor and manage data accuracy.
• Actively work with stakeholders on enhancements and changing requirements of reports in line with business needs, taking ownership and following it through to resolution.
• Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.   

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.