Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century?  Applications and Data Analyst is a key and vital role as it’s responsible for managing and supporting our critical services, applications and technology platforms across the organisation.

Excellent opportunity to join our growing, thriving and supportive Technology Team, delivering support services, application enhancements and deliverables as a workstream on larger projects. The role requires being able to balance working within a service and solution delivery setting, prioritising workloads and identifying opportunities to improve technical solutions and the overall user experience at every opportunity.

Working a 35-hour week with options to work; remote within UK, from our office in London or hybrid options.  The role benefits from a competitive salary, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days.  It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• There are two roles available - product knowledge configuring, developing and maintaining two or more of the following would be preferred; QlikView / Qlik Sense, MS Dynamics 365, MS Power Platform (Power BI, Power Apps, Power Automate), MS SharePoint, Jira Software.
• A minimum of two years working within an application team or similar role
• Experience of working with business-critical applications and complex data sets
• Experience of working with enterprise scale reporting technologies
• Excellent interpersonal skills with ability to communicate effectively at all levels

About the Role:

• Resolution of assigned complex incidents and problems within defined SLAs
• Own the fulfilment of assigned service requests within defined SLAs
• Identify, escalate and assist resolving major incidents and act as a key part of major incident resolution teams
• Monitoring of applications, platforms and data-sets, taking timely preventative action to avoid service interruption
• Action critical maintenance tasks to systems and databases to ensure continuation of service 
• Work as a key member of project teams to meet challenging deadlines

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.   

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.