Content Manager

Full time (35 hours pw) - Hybrid

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

As Content Manager you will support the Brand Strategy & Content Manager and other senior leaders with the creation, planning, coordination, delivery and governance of content that supports fundraising and delivery of our charitable activity. Working across the organisation you will ensure there is consistency in process across the team and triage demand for content to ensure opportunities are prioritised, cost is managed and there is an effective and coherent external voice for the charity. 

Required Knowledge, Skills & Experience

• Demonstrable experience creating, developing or editing content for impact which could include stories, graphics, videos etc
• Experience of leading on the development and co-ordination of content briefs and working with external agency partners and freelancers to deliver on time and to budget
• Experience of using consistent process to triage demand for content from multiple stakeholders, measuring against resource and deadlines
• Experience of creating, delivering and co-ordinating relevant multi-media content that aims to educate, inspire and engage key target audiences in line with our fundraising and charitable objectives.
• Experience of Identifying, curating and developing engaging stories & case studies to enable audience led communications

About the Role 

 

• Planning for and delivery of content (stories, images, branding and campaigns) to build the Community First Aid movement, working with the Brand and Content Strategy Manager and colleagues in Fundraising, Volunteer Experience & Youth. 
• Commissioning content creation from freelancers or agencies, overseeing a roster of suppliers, briefing them, managing quality, costs and timelines 
• Analysis of performance of content to evaluate the impact of content against our goals, enable data driven decisions and draw learning into our future processes. 
• Working with colleagues from across the organisation, manage the process for identifying and gathering a range of strong stories, case studies and testimonials that will demonstrate impact.
• Through a planning mindset, network with internal teams to plan, commission and source content, managing competing demands and aspirations for content and bring it together in a single plan for impact and delivery. 

• Planning – finding quality content or content leads across the charity for development 
• Sourcing content to fulfil briefs through management of a roster of freelancers and agencies where necessary (using a transparent process and in line with available resource) and at times creating or editing content yourself 
• Producing – overseeing the production of high quality content, this will include 

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

To find out more about us visit www.sja.org.uk or follow us on our socials

If you are a current St John Ambulance employee, please apply here:  Click here

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.