Course description

This course providers learners with essential knowledge on recognising signs of poor mental health. It offers guidance on managing individuals experiencing mental ill-health or those with diagnosed a mental health condition.

Each module explores actionable steps managers can take to support employees and how these steps can be implemented. It’s important to note that this course does not endorse self-diagnosis of any conditions. Instead, it emphasises seeking guidance from mental health professionals when necessary.

Who should attend?

This course is suitable for those in a management position who want to understand and improve their knowledge, skills, behaviours, and confidence in managing employees at their workplace with potential mental ill-health or mental health conditions.

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find overwhelming. If a learner feels overwhelmed, they can leave the course anytime. However, if you feel in advance that this subject may be overwhelming for the learner, please do not book them on the online course without first asking them whether they feel comfortable carrying out the course on their own. If the learner is unsure whether this topic suits them, please encourage them to contact us to discuss their concerns. For support with your mental health, please get in touch with Samaritans on 116 123, or NHS 111.

Course syllabus

The course modules cover:

  • Define what is meant by mental health and mental ill-health and why people take leave.
  • Describe common mental health conditions.
  • Identify ways to manage a person experiencing mental ill-health.
  • List reasonable adjustments for those with mental ill-health and implement where appropriate.
  • Identify the role of mental health-trained employeed and human resources (HR).
  • Identify the importance of empathy when communicating with someone experiencing mental ill-health.

 

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Duration

The course takes about 2 hrs to complete, but this self-guided learning style means that learners can complete the module at their own pace.

Certification

Delegates will receive a printable certificate in Mental Health Manager upon completion of the course.

Booking Details

 

individual

Please click this button below if you are the person who wishes to purchase and enrol on the course. You will be directed to our Learner Management System where you will be prompted to login or register for an account. You will then be given the option to purchase access to the course. If you are taken to the homepage, you can use the category icons or search bar to find the course you would like to purchase.

       

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multiple

Please click this button below if you wish to purchase this course for somebody else, or if you wish to purchase this course for more than one person. You will be directed to a checkout page where you can change the quantity of the places required. Once payment has been completed, you will be directed to a form where you can enter the learner details, including their full name and email address. You will then hear from our eTraining team within three working days with login and enrolment details

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Bulk purchases

If you are interested in purchasing a large number of eLearning courses, or you would like to host these courses on your own learner management system, please contact your account manager or email etraining@sja.org.uk

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Frequently asked questions

My username and password aren't working

The online learning space login details are separate from your St John Ambulance account details. You will need to create an account at https://etraining.sja.org.uk/ using the 'Register here for free' link.

If you've forgotten your password, you can reset it using the "need assistance? Reset your password link"  on https://etraining.sja.org.uk/

Do I need anything special to use it?

What do I do if I am having issues using the online learning platform?

Why does the course completion still say not started, even though I have completed the course?

How do I receive my online certificate?

My certificate doesn’t have an expiry date?

How can I give feedback?

What happens to the data I share with St John Ambulance?

How do I log out of the online training platform?

Who do I contact if I am having issues with my payment on the online training platform?

I am interested in purchasing a large number of eLearning courses and potentially paying by invoice – how do I proceed with this?

I am interested in hosting these courses on our own learner management system, how do I proceed?

I would like to pay for somebody else to take this eLearning course and/or for more than one user. Is this possible?

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