About our apprenticeships

St John Ambulance is a Royal Chartered charity with 22,000 employees and volunteers active in communities across the country. Our educational programmes are founded on many decades of experience, educating workplace, public and voluntary sector learners. Our apprenticeships enable all to access our expertise to educate learners to the highest standards for skills that can be practically applied to real life situations.

What apprenticeships do we offer?

Our current apprenticeship programmes are:

If you're interested in our apprenticeship programmes, please   Get in touch


Why choose us as your apprenticeship delivery partner?

St John Ambulance has a number of different aspects to Apprenticeships, we provide online systems (APTEM and BKSB) that allow on-boarding easier and remote. Our systems are integrated and support a blended approach to teaching and learning, assessment and verification as well as tracking progress.

St John Ambulance are unique in our approach as programmes are designed around the employer, addressing core values and objectives and building delivery that meets the needs of your workplace, this includes assessments of delegates ‘personal development plans’ and looking at development through professional growth.

Our apprenticeships also allow delegates to train as First Aiders, Mental Health First Aiders and Safeguarding Personnel Allso, depending on the programme, delegates can also work towards Managing Health and Safety (Management programmes), Immediate Life Support and Community First Response (Health programmes).

Our apprenticeships:

  • Are professionally relevant: We work with institutes to ensure our apprenticeships deliver relevant expertise aligned to professional bodies and industry.

  • Have immediate impact: Our practical approach means your employees learn and return to the office able to immediately apply their new knowledge.

  • Include resilience: An organisational capability review looks at the current attributes and skills gaps within a business. We can then recommend programmes to align to this.

How to get the most out of your apprenticeship levy

  1. Upskill existing staff: As levy payments only cover apprentice training (not salary), using the levy to provide apprenticeship training for existing members of staff is an excellent way to make sure you can utilise your entire levy pot. Existing staff complete an apprenticeship in the same way as new starters, with 20% of their time allocated for study. In accordance with recent apprenticeship reforms, staff can now take apprenticeships at the same or lower level as a qualification already held, as long as it’s in a different area, where the individual needs significant new knowledge and skills.

  2. Make sure your funds don’t expire: Use it or lose it. Levy funds expire after 24 months, so make sure you plan ahead (whether you plan to hire new staff or upskill existing team members), ensure that you have employees ready to begin their training and provision agreed with providers. To help minimise the amount of funds that expire, your digital account will automatically use the funds that entered your account first and you’ll be notified well in advance of any funds expiring.

  3. Get additional training funding when your levy runs out: If spending your whole levy pot isn’t a problem, the government will co-invest 95% of any additional training you wish to purchase, if the funds in a given month aren’t enough to meet the costs of your apprenticeship training (up to the maximum value of the funding band for the apprenticeship). The government will only co-invest if your organisation pays the remaining 5%.

  4. Share with your supply chain: From 2018 onwards the government plans to enable employers to share up to 25% of their levy pot with other companies – such as those in their supply chain. There is substantial scope for sharing funds in this way to have benefits for businesses more broadly, including improved corporate relations and increased productivity across the supply chain.

  5. Additional Payments: Employers may also receive payments towards the additional cost associated with training if, at the start of the apprenticeship, the apprentice is aged between 16 and 18 years old, or aged between 19 and 24 years old and has either an EHC plan or has been in the care of the local authority. The government will also fund all the apprenticeship training costs, up to the maximum value of the funding band for the apprenticeship, for employers employing fewer than 50 people (SME).

What to expect from our apprenticeships

St John is unique in our delivery of programmes, as this is mapped to the needs of the employer. Our experience suggests a blended approach, with multiple assessment methods to match the needs of delegates on programme. We utilise our online systems (APTEM & BKSB) for all elements of the apprenticeship, this includes enrolment, initial and diagnostic assessments, planning and feedback, programme reviews, teaching and learning and assessing performance.

Our process works in the following way (On-boarding):

  1. Expression of interest (EOI) to Line Managers.
  2. Line Manager compiles list of EOIs to St John Ambulance with potential delegates.
  3. St John Ambulance to complete preliminary assessment of interested delegates and their chosen pathway.
  4. St John Ambulance to send enrolment packs to delegates (use of online system – APTEM).
  5. St John Ambulance to assess enrolment packs and sign-off (once completed).
  6. St John Ambulance issues delegate handbook and induction pack (online).
  7. External Qualifications Manager sends welcome email with full details of programme and end-  point assessment arrangements.
  8. Delegates to complete initial and diagnostic assessments in literacy, numeracy and ICT (BKSB).
  9. St John Ambulance completes induction with all delegates (either remotely or on-site).
  10. St John Ambulance to start programme and first session on teaching and learning, issues delivery plan of programme.

Our apprenticeships

Customer Service Practitioner L2

First aid courses


Customer Service Specialist L3

First aid courses


Business Administrator L3

Fire, health and safety courses


Team Leader / Supervisor L3

Mental health & wellbeing courses


Operations / Department Manager L5

Mental health & wellbeing courses


Learning and Skills Teacher L5

Mental health & wellbeing courses


Learning and Development Practitioner L3

Mental health & wellbeing courses


Learner and Development Consultant / Business Partner L5

Mental health & wellbeing courses


Interested in having us as your apprenticeship delivery partner?

Contact our apprenticeship experts for further details