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Course description

This course qualifies delegates as Mental Health First Aid Responders, who will be able to use their knowledge of mental health conditions to promote positive attitudes towards mental health in the workplace. They'll also play a key role in supporting line managers that are assisting individuals who are returning to work after experiencing a mental illness.

The qualification is aimed at individuals who intend to take on the role of Mental Health Responder, but is also relevant to other employees and managers intending to develop their knowledge of mental health conditions.

Important pre-course information

The below only applies to courses taking place on or after 24th of May 2021.

Delegates must be registered with the qualification awarding body by 12pm on the day of the course. To do this we require some additional information, which we will request using the link provided in the joining instructions.

Delegates must also bring the relevant ID to the course as outlined in the pre-course reading. This can be accessed through the link to our online learning hub that is provided in the joining instructions.

Pre-course reading will be required. This will be provided within the joining instructions upon booking.

Course duration

One day.

Topics covered

  • What is mental health
  • What is the difference between a mental health episode, crisis and condition?
  • Factors that affect our mental health
  • The mental health continuum
  • Roles and responsibilities of a Mental Health First Aid Responder
  • Mental health action plan protocol (DR EFG)
  • Active listening skills
  • How to show empathy
  • How to have a conversation about wellbeing
  • How to give immediate mental health support and where to signpost someone for additional support
  • Recognising stress
  • Anxiety and anxiety disorder
  • Recognising depression
  • Suicide continuum, signs and symptoms
  • How to recognise OCD, PTSD, eating disorders, self-harm, substance abuse and psychosis


Who should attend?

This course is for those looking to improve their knowledge of mental health conditions and to learn the skills to support their own and others’ wellbeing in the workplace.

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find distressing, including suicide and self-harm. If a delegate feels overwhelmed, they can leave the course at any time.

However, if you feel in advance that this subject may be too distressing for the delegate, please do not book them on without first asking them whether they would feel comfortable attending. If the delegate is unsure whether this topic is suitable for them, please encourage them to contact us to discuss their concerns. 

For support with your mental health, please contact Samaritans on 116 123, or NHS 111.

You do not need any prior knowledge or training to attend, but an interest in the subject is strongly advisable.

Delegates must be 16 or older to attend this course.

Candidates need a basic command of English (defined as Level 2). While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance. We may be able to make special arrangements if requested in advance. Please contact us if you need any guidance.

Booking for large numbers of delegates? Have a look at our on-site training options.

Assessment and certification

Assessment

Assessment is carried out through a multiple-choice question paper.

Certification

Subject to passing the assessment, delegates will be awarded the FutureQuals Level 2 Award in Mental Health: Workplace Responder qualification. This qualification does not have a specific period of validity. However, as an evolving subject area, periodically retaking the qualification will help to ensure that individuals are working with the most up-to-date information.

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Frequently asked question about our 1-day Mental Health First Aid course

What is the pre-course online reading and how long should it take?

The pre-course reading covers some of the basic theory and should take no more than 30 minutes to complete.

Why do I need to pass an assessment to complete this course?