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Course description

The workplace mental health first aid refresher course ensures that mental health first aiders and responders keep their skills fresh and maintain their confidence to perform their roles effectively.

On this course delegates will:

  • refresh their knowledge on the role of a first aider / responder and information on how to be proactive in supporting colleagues and line managers
  • renew their skills to spot the signs of mental ill health, with a particular focus on depression and anxiety – the major impacts of the COVID-19 pandemic
  • learn how the altered physical environment, relationships and different working patterns caused by the COVID-19 pandemic can affect mental health
  • be given access to a free online toolkit and other resources.

 

Course duration

3 ½ hours.

Topics covered

  • The impact of COVID-19 on mental health  
  • The contexts for different work types and different segments of the population
  • Negative coping strategies used during the pandemic
  • Spotting the signs of the impacts on mental health
  • Five drivers of wellbeing in the post-pandemic work environment
  • The role of the employer
  • The role of the first aider in taking a proactive approach to good workplace mental health, reducing stigma and encouraging an open culture.

 

Who should attend?

We recommend that the workplace mental health first aid refresher course should be attended annually by anyone who has completed any variation of the 1 or 2-day mental health first aid courses, within the last 3 years. Those who have attended a 1 or 2-day mental health first aid course more than 3 years ago, should complete the full course again (links to the courses can be found below). 

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find distressing. If a delegate feels overwhelmed, they can leave the course at any time.

However, if you feel in advance that this subject may be too distressing for the delegate, please do not book them on without first asking them whether they would feel comfortable attending. If the delegate is unsure whether this topic is suitable for them, please encourage them to contact us to discuss their concerns. For support with your mental health, please contact Samaritans on 116 123, or NHS 111.

Delegates must be 16 or older to attend this course.

Candidates need a basic command of English (defined as Level 2). While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance. We may be able to make special arrangements if requested in advance. Please contact us if you need any guidance.

Booking for large numbers of students? Have a look at on-site training options.

Mental health first aid refresher

Assessment and certification

Assessment

There is no formal assessment for this course but delegates must complete all sections of the course.

Certification

On completion of the course, delegates will receive their certificate from St John Ambulance.

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