Ian and Chris's story


First aid is more than just a working requirement at BT’s Adastral Park, where St John Ambulance trained members of staff go the extra mile to be the difference in their communities, as well as in their workplace.

Employees Ian Catchpole and Chris Strang not only volunteered to take on the role of workplace first aiders, but also part of BT Adastral Park’s Emergency Services retained Fire, Rescue and Ambulance team, seeing themselves responsible as acting First Responders to 999 calls from the surrounding villages.

They have both trained in advanced first aid techniques and use their skills not only for the benefit of colleagues at BT but also for the wider community. These skills, and the experience of Ian and Chris saved the life of colleague Mick Mulvey.

On 4 April 2011, Mick, a network design engineer at BT, suffered a sudden heart attack at his desk. Ian and Chris were able to get to him within seconds. As a result of his training, Ian recognised that Mick’s breathing pattern had changed to agonal breathing, a sign of sudden cardiac arrest. Chris immediately began CPR after checking Mick’s signs. An automated external defibrillator (AED) was used within minutes to restart Mick’s heart, giving him essential life saving treatment before the ambulance service arrived.

Thanks to the quick response of Ian and Chris, Mick has since made an excellent recovery and is back at work.

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