Financial incentives for employers now extended until 30th September 2021 - Find out more

Apprenticeship description

What is the Level 2 Adult Care Worker Apprenticeship?

Our Level 2 Adult Care Worker apprenticeship will equip your apprentice with the skills, experience and confidence they need to provide frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare. 

What’s involved in the apprenticeship?

Our Level 2 Adult Care Worker apprenticeship focuses on:

  • The responsibilities of an adult care worker
  • The importance of values and behaviours
  • The importance of communication
  • Safeguarding
  • Health and wellbeing
  • Professional development

To build professional resilience into your workplace at every level, we can offer: 

  • Mental Health First Aid at Work
  • First Aid at Work
  • Level 2 Award in Health and Safety

All apprentices will achieve a Level 2 Diploma in Care and all apprentices will hold Functional Skills English Level 2 & Functional skills Maths Level 2 qualifications by the end of their apprenticeship. 

How much does the apprenticeship cost?

You can get help from the government to pay for apprenticeship training. The amount you get depends on whether you pay the apprenticeship levy or not. You could be eligible for extra funding depending on both your and your apprentice’s circumstances.

You can use your Apprentice Levy funding towards the cost of this apprenticeship. You pay the levy if you’re an employer with a pay bill over £3 million each year.

If you do not need to pay the levy, you pay 5% towards the cost of training and assessing your apprentice. For this apprenticeship, this is £150.

Additionally, there are also incentive payments for employers who hire a new apprentice between 1 August 2020 and 30 September 2021.

For full details on apprenticeship funding & incentive payments, please check the Government's website. To register for an apprenticeship service account to access funds or pay for training on the Government's website.

What are the benefits of Level 2 Adult Care Worker apprenticeship?

  1. Knowledgeable, confident staff: 

    Level 2 Adult Care apprenticeships develop the attributes and behaviours of:

    • Care
    • Compassion
    • Courage
    • Communication
    • Competence
    • Commitment
  2. Resilient workforce: 

    Mental health awareness & health & safety courses are an important part of our Level 2 apprenticeships, providing apprentices will the knowledge and skills they need to develop professional resilience and safe working practices.

  3. Unique to the third-sector: 

    St John Ambulance has a unique position as employer, apprenticeship training provider and charity. We take great pride in embedding our HEART values within all learning opportunities. Our values of humanity, excellence, accountability, responsiveness and teamwork are embedded in all our training apprenticeship opportunities.

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After we've received your form, we'll contact you with information, full guides to each apprenticeship and your options. We offer a personalised service to every customer.

Apprenticeship Frequently Asked Questions (FAQs)

How is the Adult Care Worker Practitioner Level 2 apprenticeship run?  

All our apprenticeship programmes take a blended learning approach :

  • Face-to-face or webinar sessions
  • Online learning modules 
  • Capturing work-based learning
  • Regular review meetings

How long will an apprenticeship last?  

The apprenticeship will last between 12 - 18 months. 

How is the apprenticeship assessed?

After all training is completed, the apprentice will spend the last portion of their apprentice working on their ‘End Point Assessment’ (EPA). During their EPA, an apprentice will showcase their competency in the knowledge, skills and behaviours and reflect on their achievements. It will also help prepare them for the next stage of their career. The methods used for end-point assessment for this apprenticeship are a situational judgement test and a professional discussion.

Who’s eligible for the apprenticeship? 

Apprentices should be working in an adult care environment. Apprentices will be required to achieve Level 2 English and Maths qualifications prior to completion of their Apprenticeship. An apprentice can be anyone 16 years old or older if they are not in full-time education or undertaking any other government-funded training. An apprenticeship is an attractive route to upskilling your existing staff, as there is no upper age limit.

What's next after an apprenticeship? 

After their Customer Services Practitioner Level 2 apprenticeship, your apprentice will have the skills, experience, and confidence they need to excel with the care sector. For further development opportunities, see our Level 3 Lead Adult Care Worker apprenticeship. 

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Course Summary

Level: Level 2 Apprenticeship

Location: Nationwide

Typical Duration: 12 - 18 months

End-Point Assessment Method:  Situational judgement test and a professional discussion.

Mode of Delivery: Blended

Funding: Use your apprenticeship levy funding or pay £150 (for a non-levy paying organisation). Find out more 

Standard: Institute for Apprenticeships and Technical Education

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St John Ambulance

What makes us different?

Our values-led approach

Specialist Wellbeing and Resilience Support

Our apprenticeships


Care Sector Apprenticeships



Third Sector Apprenticeships


Leadership and Management Apprenticeships

leadership and management apprenticeships


View our apprenticeships:

Level 2 Adult Care Worker

Level 3 Lead Adult Care Worker

Level 3 Team Leader or Supervisor

Level 5 Learning and Skills Teacher

Level 5 Leader in Adult Care

Level 5 Operations or Departmental Manager