Apprenticeship description

What is the Level 3 Team Leader / Supervisor Apprenticeship?

This apprenticeship is ideal for new managers and those expecting to take on management responsibilities soon. Level 3 Team Leader / Supervisor apprentices will learn how to manage individuals and a team, different leadership styles and models, and the roles & processes associated with effective management. 

What's involved in the apprenticeship?

Level 3 Team Leader / Supervisor apprentice will focus on the principles of:

  • Leadership
  • Managing operations and budgets
  • Managing people
  • Communication and relationship management
  • Project management 
  • Personal effectiveness as a manager 

To build professional resilience into your workplace and business at every level, we can offer: 

  • Mental Health At Work
  • First Aid at Work
  • Level 2 Award in Health and Safety

All apprentices hold Functional skills English Level 2 & Functional skills Maths Level 2 qualifications by the end of their apprenticeship.

What are the benefits of Level 3 Team Leader / Supervisor apprenticeship?

  1. Knowledgeable, confident staff: 

    Having individuals with excellent project management, people management and business management skills will have an substantial impact on your organisations, and your teams' productivity and morale. This is especially important for new business managers. The structured approach to leadership training provided by the Team Leader / Supervisor Level 3 apprenticeship means you can be confident that all your managers are implementing the same methods and processes, so creating a unified management structure across your organisation. 

  2. Resilient workforce: 

    Mental health awareness & health & safety courses are included in our Team Leader / Supervisor apprenticeship Level 3 programmes, to enable apprentices to develop professional resilience and safe working practices.

  3. Unique to the third-sector: 

    St John Ambulance's organisational values of humanity, excellence, accountability, responsiveness and teamwork (HEART) inform all our work, and apprentices touch on these values and those of their own organisation as part of their training.  work. This approach is further supported by St John Ambulance's unique position as third-sector employer, national apprenticeship training provider and charity. 

St John Ambulance's organisational values which spell HEART, humanity, excellence, accountability, responsiveness and teamwork.


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Apprenticeship Frequency Asked Questions (FAQs)

How is the apprenticeship run?

Our Level 3 apprenticeship programmes take a blended learning approach:

  • Face-to-face or webinar sessions
  • Online learning modules
  • Capturing work-based learning
  • Regular review meetings

How long will the apprenticeship last?

 A Team Leader / Supervisor Level 3 apprenticeship takes 15 months to complete.

How is the apprenticeship assessed?

After all training is completed, the apprentice will spend the last 3 months of their apprentice working on their ‘End Point Assessment’ (EPA). During their EPA, an apprentice showcases their competency in the knowledge, skills and behaviours and reflect on their achievements. It will also help prepare them for the next stage of their career.

To assess this apprenticeship, the End Point Assessment will include a presentation and a professional discussion.

Who is eligible for the apprenticeship?

Before starting their Level 3 Team Leader / Supervisor apprenticeship, apprentices should be new managers or likely to be managers in the future. The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Anyone 16 years old or older can be an apprentice if they are not in full-time education or undertaking any other government-funded training. There is no upper age limit, making an apprenticeship an ideal way of upskilling your existing staff.

What's next after an apprenticeship?

After their Team Leader / Supervisor Level 3 apprenticeship, your apprentice will the skills, experience, and confidence they need to excel within your organisation, especially as a Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson or Shift Manager. 

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Thank you for showing an interest in an apprenticeship with St John Ambulance. This enquiry form is for employers who are looking for a Apprenticeship Training Provider.

To find current apprenticeship vacancies, or other employment and volunteering opportunities with St John Ambulance, please view our online Careers pages.

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Course Summary

Level: Level 3 Apprenticeship

Location: Nationwide

Typical Duration: 12 months

End-Point Assessment Method:  Presentation and professional discussion

Mode of Delivery: Blended

Standard: Institute for Apprenticeships and Technical Education

Institute for Apprenticeships and Technical Education (IATE) logo


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