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You can find answers to frequently asked questions on our FAQs page.

Compliments and complaints

If you wish to make a complaint or send us other feedback about our products and services, please get in touch.

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Contact us online:

You can contact us online using the chat box that appears on all pages. 

Contact us by phone:

Customer Service Christmas opening hours

Monday 23rd – 8.30am – 5.30pm
Tuesday 24th - 8.30am - 2pm
Wednesday 25th - Closed
Thursday 26th - Closed
Friday 27th - 8.30am - 5.30pm
Monday 30th - 8.30am - 5.30om
Tuesday 31st - 8.30am - 2pm
Wednesday 1st - Closed
Thurs 2nd - 8.30am – 5.30pm

General enquiries

0370 0104 950 (Mon-Fri 9am-5pm)

Training course enquiries

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Orders of first aid supplies

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Contact us by post:

St John Ambulance
St. John House
5 Broadfield Close
Sheffield
South Yorkshire
S8 0XN