Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives. 

An opportunity to join us as Qualifications Assistant in this key and important role supporting the Qualifications Team Lead, the successful candidate will be responsible for supporting the day-to-day training activities of St John Ambulance. This includes the registration of third-party specialist training courses, registration, and submission of corresponding results and supporting the resources team with ordering of training resources and planning deliveries. Qualifications Assistants provide first point assistance across a range of qualification and training topics, provide critical support to the organisation.
 

This is an exciting and fantastic opportunity to join St John Ambulance. The successful candidate will play a key and important part in delivering sales growth of Workplace First Aid Training and First Aid Supplies. Joining a friendly and supportive team you will proactively contact new and existing customers via different channels to drive revenue.

Working a 35-hour week with possibility of hybrid working, the role benefits from a competitive salary, pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health and wellbeing tools.  It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Be customer focused and passionate about delivering a quality service
• Self-motivated
• Able to take ownership and responsibility
• Good verbal & written communication skills.
• Positive attitude and be able to deliver on targets.

To be successful you must have experience of leading and motivating a team, the ability to work with third party software and activities, and the ability to work with and maintain a high degree of accuracy and attention to detail.

 About the Role:

• Effectively handle and respond to queries both internally and externally from third party organisations
• Responsible for registering courses with third-party organisations
• Processing students course results
• Become a subject matter expert with the external qualifications activity
• Receive and record stock checks for course venues

About Us: 

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk  

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.